Articles Blog
Reckon / Quickbooks – Wanted to know if GST had been added twice in invoice?
- Details
-
Published on Friday, 17 February 2017 20:00
A client had a customer that emailed asking if GST had been added twice in the Reckon Online during the bookkeeping. She wrote – “Can you check the adding up, it seems to be charging me GST twice - the $252.20 included $25.22 GST and then $5.22 plus $14.00 = $271.42 but the account has added $27.14 again. Think I owe you $271.42 not $298.56”
Upon investigation, just looking at the Invoice in the software confirmed that there was confusion as she allowed GST for the $252.20 but not for the $5.22 and $14.00 in her total! And the total is not correct either –
The total of 252.20 + 25.22 + 5.22 + 14.00 = $296.64 !!!!
The Reckon Online invoice showed –
Yes it is confusing that the $298.56 is incorrectly next to “Tax” under the “Total Tax” to add to the issuer’s confusion, and really should say “Total Due”, in the above shot.
The correct addition is - 252.20 + 5.22 + 14.00 (all ex GST) = $271.42 THEN ADD 1/10th of that is $27.14 – so $271.14 + $27.14 = $298.56
Does the printed invoice show different?
I asked the customer to forward her email so I could check the printed invoice to see if it matched the screen allocation.
Need help? Not sure?
Call for FREE 30min advice / strategy session today! Aus +61 407 361 596
and also get FREE “Avoid these GST mistakes” – There’s 18 that the Tax Office see regularly – Get them right!
Search for info you need in the box towards the top right, Call for FREE 30min advice 0407 361 596 or click for the list of our articles.
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
